Quality Inn West Springfield

Staff was very nice. The breakfast in the morning was good, more options than I thought it would have. Room was clean. Pretty quiet considering it's right off a major roadway

it started in the lobby, it was clean and spacious and the desk clerk was very friendly. The room was large and had everything I needed. Bathroom was equipped with a walk-in shower. The king bed was very comfortable . The breakfast was more than just coffee and donuts , they had eggs, sausage and hash browns.

I liked that the staff is attentive and willing to help. I wasn't sure how to use the waffle maker and the staff member helped by showing me. I really like the variety of foods/drinks for the breakfast. It's the best I've seen and eaten.

I like that the place was clean and friendly the man at the front desk went out of his way to help me find my room Booking .com put it under my initial not my name so it wouldn't come up on his computer but he never quit looking.. it was new years eve and some people were not in the best mood but he took it with a grain of salt and still worked with me. After I did go to my room for some reason I couldn't turn on my light between house keeping and the last guest they were either unplugged or light bulb turned , he said no problem and was at my room within minuets took care of it and was on his way

It was good because everything was around the hotel