Quality Inn West Springfield

Staff was very nice. The breakfast in the morning was good, more options than I thought it would have. Room was clean. Pretty quiet considering it's right off a major roadway

I like that the place was clean and friendly the man at the front desk went out of his way to help me find my room Booking .com put it under my initial not my name so it wouldn't come up on his computer but he never quit looking.. it was new years eve and some people were not in the best mood but he took it with a grain of salt and still worked with me. After I did go to my room for some reason I couldn't turn on my light between house keeping and the last guest they were either unplugged or light bulb turned , he said no problem and was at my room within minuets took care of it and was on his way

I liked that the staff is attentive and willing to help. I wasn't sure how to use the waffle maker and the staff member helped by showing me. I really like the variety of foods/drinks for the breakfast. It's the best I've seen and eaten.

My main concern is cleanliness and safety when I need to find lodging. This hotel, Quality Inn, rated the highest of all the places that I have been. As well the rooms, for the most part, were very quiet. The staff was most friendly. I experienced a medical emergency, and the staff went to great lengths to aid my family in this crisis. We took the dogs to a nearby park for a pleasant stroll. Just go down a couple traffic lights past CVS, turn around to the north side of Riverdale Street less than a quarter mile.

It was good because everything was around the hotel